Ordering, Shipping, Security, Privacy
Ordering. Our online store makes ordering from D-StoneUSA as easy as:
Shipping. At the present time, D-StoneUSA accepts online orders for shipping anywhere in the United States and International. We will be happy to take your orders over the telephone for special shipping or for special shipping outside the United States ( 310-418-0307 ).
Shipping costs are flat fee using UPS rates. We provide UPS ground. Deliveries are made Monday through Friday.
Orders must be placed by 11:00 AM PST in order to be shipped the same day. Because of the tremendous rush, holiday orders may not go out the same day.
Return Policy. Returns need to be made within 15 days of receipt with tag attached. The item must be undamaged.
Security. Orders are processed using a secure server and secure socket layer (SSL) software which encrypts the information you input before it is sent to us. The small yellow lock or key that appears on the bottom left corner of your browser ensures that you are, in fact, carrying on a secure transaction. Because Enjou ships everything out of our own store, no suppliers or third party vendors have access to customer information.
Privacy. D-StoneUSA WILL NOT share or sell information you give us with others. We protect our customers' right to privacy.
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